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Privacy policy – supporters, volunteers and trustees

This privacy policy was last updated on 21 February 2025.

At the Blind Veterans UK Group, we respect the privacy of our stakeholders and this version pf our privacy policy is targeted to our supporters and volunteers. This policy explains how and why we collect, manage, use and protect personal data. It also makes clear how individuals can exercise control over their personal data. It should be read in conjunction with our terms of use for this website and cookies policy.

Our privacy promise

We take our duties when processing personal data very seriously. We promise that we will tell individuals what data we are collecting and why. We will make every reasonable effort to collect, process, store and share personal data safely and securely. We will also make sure that our trusted partners do the same. We also promise that we will be open and clear with all stakeholders about our use of their personal data and that individuals will be able to use their individual data rights to apply control in a number of ways to influence the use of personal data. Please also read our supporter promise.

We are very thankful that individuals choose to support us in providing life-changing assistance to blind veterans. In order to enable that support, we need to collect, use and retain a little personal data about our stakeholders, examples include, name, contact details, preferred means of communication or, when appropriate, payment details. Some of this personal data we will need to share with 3rd parties such as payment agencies or HMRC or our trusted partners, such as event organisers or service providers. The purpose of this policy is to provide individuals with the information, products or services requested.

We use data to enable support

We use personal data provided to keep individuals informed about how we are providing lifelong practical and emotional support to blind veterans. We also use it to identify specific areas of interest and to draw attention to how our stakeholders will be able to provide specific support to our veterans. We also use personal data to help us to fundraise more efficiently; so that every penny we receive can be better used to directly support blind veterans

Individuals are in control

If an individual wishes to make any changes to the way we are processing their data, if it is believed to be inaccurate or incomplete, if there is a wish to stop receiving certain or all communications from us, individuals can amend their preferences at any time. Our communications with individuals will offer the opportunity to amend individual preferences. In any case, whether a supporter or a volunteer, we can be contacted using the details in Section 9 of this policy “How to Contact Us”. Alternatively, to discuss how personal data is used or to make an individual rights request, contact the Data Protection Officer whose details are also in Section 9 can be contacted directly.

Changes to this policy

We may change this document from time to time to reflect the latest information on what we do, how we manage personal data and what is necessary to comply with data protection law and any associated regulations. Please check back frequently, it is possible to identify when a change has been made by referring to the date the document was last updated.

Our privacy policy in detail

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