Safeguarding adults policy

Adult safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult’s wellbeing is promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any action. It is important to recognise that adults sometimes have complex interpersonal relationships. Blind Veterans UK will always promote the adult’s wellbeing in their safeguarding arrangements.

Adults accessing our services may not meet the eligibility threshold for social care provision, nonetheless, the definition of an adult at risk means they may well meet the criteria for a safeguarding enquiry and therefore Blind Veterans UK has a legal duty to ensure safeguarding adult procedures are followed. The statutory safeguarding adult guidance and definitions of what constitutes an ‘Adult at Risk’ across the four jurisdictions of England, Wales, Scotland and Northern Ireland can be found in the Safeguarding Policy guidance. Below is the overarching statute that govern safeguarding adult procedures:

• England: The Care Act 2014.

• Wales: The Social Services and Wellbeing (Wales) Act 2014.

• Scotland: Adult Support and Protection (Scotland) Act 2007.

• Northern Ireland: Adult Safeguarding: Prevention and Protection in Partnership policy.

Blind Veterans UK are guided by the principles set out in the Care and Support Statutory Guidance 2014 (revised 2015) and aim to demonstrate and promote these principles in our work.

• Safeguarding is everyone's responsibility: Everyone working or volunteering for Blind Veterans UK has a responsibility to keep adults who need care and support safe from abuse and neglect.

• Prevention: We will put sensible measures in place to prevent abuse, including the use of safe recruitment practices, promoting safe working practice, and raising awareness of safeguarding.

• Protection: We will provide policy, procedures, information, and training to enable all Blind Veterans UK staff and volunteers to identify and respond appropriately to concerns about abuse.

• Partnership: Blind Veterans UK will work in Partnership with statutory, regulatory, and other relevant organisations to ensure that safeguarding concerns are responded to appropriately.

• Empowerment: We will be person-centred and uphold rights in our safeguarding work.

• Accountability: We aim to be transparent in our approaches and recognise the need for continuous learning and improvement.

• Proportionality: We will take the least intrusive response appropriate to the risk presented.

• Making Safeguarding Personal: We will aim to ensure that safeguarding is person-led and focused on the outcomes that individuals want to achieve. We will engage in a conversation about how best to respond to safeguarding situations in a timely way that enhances individual’s involvement, choice, and control.

Blind Veterans UK will ensure that staff and volunteers working for and on behalf of Blind Veterans UK recognise and respond to the main forms of abuse detailed in the Care Act 2014 Statutory Guidance. This list is not exhaustive but provide an illustration as to the sort of behaviour that could give rise to a safeguarding concern:

• Physical abuse

• Domestic abuse

• Sexual abuse

• Psychological abuse

• Financial or material abuse

• Modern slavery

• Discriminatory abuse

• Organisational abuse

• Neglect and acts of omission

• Self-neglect

In delivering our services Blind Veterans UK will take all steps to ensure prevention and early detection of any form of abuse and neglect. When a safeguarding concern is identified Blind Veterans UK will work collaboratively with other required agencies, including liaison in relation to the investigation of allegations and will ensure its procedures dovetail with the relevant Local Authorities multi-agency procedures.

In supporting any adult subject to safeguarding adult procedures, we will commit to ensuring that:

• All safeguarding concerns are investigated fully and in accordance with the timescales set out in the Safeguarding Procedure.

• The needs and interests of adults at risk are always respected and upheld

• The human rights of adults at risk are respected and upheld

• A proportionate, timely, professional, and ethical response is made to any adult at risk who may be experiencing abuse

• All decisions and actions are taken in line with the Mental Capacity Act 2005

In achieving the above, we will always endeavour to ensure that, each adult at risk maintains:

• Choice and control

• Safety

• Health

• Quality of life

• Dignity and respect

Safeguarding adults is a governance priority and fundamental to operating as a charity for the public benefit. The Charity Commission requires Blind Veteran UK Trustees, employees, and volunteers to promote a fair, open, and positive culture to safeguarding so all involved feel able to report concerns, confident that they will be heard and responded to.  Below is a breakdown of the different roles and responsibilities that are held by staff within Blind Veterans UK. 

• Blind Veterans UK Trustees have a responsibility to ensure safeguarding policies are in place. They have a duty of care to the charity, which includes taking the necessary steps to safeguard those at risk from abuse, managing risk and protecting the reputation of the charity.

• The Senior Leadership Team have a responsibility to ensure that safeguarding is included, where appropriate, in the strategic plans, risk assessments, communications and quality assurance processes of their Directorate. In some cases, they will be required to make decisions relating to complex or serious safeguarding concerns.

• Designated Safeguarding Lead is responsible for developing quality assurance safeguarding activity across the charity and supporting best practice. They will receive respond seriously, swiftly, and appropriately to any concerns related to safeguarding practice. In some cases, they will be required to make decisions relating to complex or serious safeguarding concerns.

• Safeguarding Committee will ensure Blind Veterans UK meets its legal requirements. The committee will review data relating to safeguarding referrals, it will establish what action is required to ensure our legal and organisation responsibilities are met and review any lessons learnt relating to safeguarding practice.

• Managers will ensure the staff and volunteers they supervise are aware of Blind Veterans UK safeguarding policies and procedures and have undertaken relevant training when required. They will be responsible for making decisions relating to safeguarding concerns and ensuring safeguarding referrals are followed up and all actions required are taken.

• Staff and volunteers are responsible for ensuring they are familiar with safeguarding policies and procedures and have completed all relevant training as required. They will be responsible for ensuring all safeguarding concerns are recorded and reported.

All new staff and volunteers must be fully mentored whilst working with beneficiaries and will not work unaccompanied with beneficiaries until the criminal record check relevant to their specific job role has been fully completed.

Staff and volunteers will be provided with training regarding Safeguarding to ensure that they are confident in dealing with safeguarding issues and can comply with all aspects of this policy. The completion of this training must be in accordance with the requirement of the job role as outlined in the organisation mandatory training matrix.

Blind Veterans UK recognises its duty to respond to any safeguarding allegations made against its staff (paid or unpaid). If a safeguarding concern involves a member of staff or volunteer, then the Head of Organisation Development (People Development Directorate) and Assistant Director/Director (Operations) must be notified. If a safeguarding concern involves a Trustee, then the Chair of Trustees and Head of Governance and Risk (Secretariat) should also be notified.

If any safeguarding concern involving a staff member is referred to the relevant Local Authority, then Blind Veterans UK should be guided by how the Local Authority wish to proceed their enquiries. Blind Veterans UK may wish to implement its own Investigation Procedure but should be careful not to take any decisions or any action that might compromise any Local Authority enquiry.

People in a Position of Trust (PIPOT), people can be considered to be in a ‘position of trust’ where they are likely to have contact with adults at risk as part of their employment or voluntary work, and where the role carries an expectation of trust and the person is in a position to exercise authority, power or control over an adult(s) at risk (as perceived by the adult at risk).

Positions of trust may include but are not limited to any staff working on behalf of: Social care, Health services, Police and criminal justice, those in paid roles for community and voluntary organisations.

Organisations MUST have clear policies for managing allegations against their staff who work, whether paid or unpaid, with adults with care and support needs. This should cover the difference between allegations, concerns about quality of care, or complaints. Where such a concern is raised, the employer or responsible individual will need to ensure a risk assessment is completed and any necessary action taken to safeguard those adults. While there is no statutory requirement for an adult equivalent of the Local Authority Designated Officer (LADO) which considers concerns in relation to children, some local authorities operate Safeguarding Adults Data Sharing (SADS) through the local authority safeguarding team.